Terms and Conditions
Effective Date: March 6, 2025
Welcome to POWEXCITY! These Terms and Conditions govern your use of POWEXCITY and the purchase of products from our website. By accessing our site and making a purchase, you agree to comply with the following terms.
1. General Terms
✔ Agreement – By using our website, you accept these Terms and Conditions in full.
✔ Updates – POWEXCITY reserves the right to update, modify, or change these terms at any time.
✔ Eligibility – You must be at least 18 years old or have parental consent to make a purchase.
2. Ordering & Payment
✔ Order Acceptance – We reserve the right to accept or decline any order. If an order cannot be fulfilled, we will notify you and issue a refund.
✔ Pricing – All prices are displayed in USD (£ for UK customers) and may be subject to change without prior notice.
✔ Payment Methods – We accept Visa, MasterCard, American Express, PayPal, and other secure payment methods.
✔ Fraud Prevention – We have the right to cancel orders that are flagged as suspicious or fraudulent.
3. Shipping & Delivery
✔ Processing Time – Orders are processed within 1-3 business days after payment confirmation.
✔ Estimated Delivery:
- UK Orders: 3-7 business days
- International Orders: 7-14 business days
✔ Shipping Costs – Fees vary based on location and shipping method, calculated at checkout.
✔ Lost or Delayed Shipments – POWEXCITY is not responsible for shipping delays caused by customs, carrier issues, or force majeure events.
4. Returns, Refunds & Cancellations
✔ 30-Day Return Policy – You may return unused products within 30 days of delivery. See our Refund & Return Policy for details.
✔ Damaged or Incorrect Orders – Report any issues within 48 hours of receiving your order for a replacement or refund.
✔ Cancellation Policy:
- Orders can be canceled within 12 hours after placement.
- Once an order is shipped, it cannot be canceled.
5. Product Warranty & Liability
✔ Quality Assurance – Our products meet high-quality standards, but slight variations in color or material may occur.
✔ Warranty Disclaimer – POWEXCITY is not liable for damages caused by improper use, modifications, or third-party services.
✔ Limitation of Liability – We are not responsible for any indirect, incidental, or consequential damages resulting from product use.
6. Intellectual Property
✔ All website content, including logos, images, and product descriptions, is the exclusive property of POWEXCITY.
✔ Unauthorized use, reproduction, or distribution of our materials is strictly prohibited.
7. Privacy & Security
✔ Your personal data is protected under our Privacy Policy and will not be shared or sold to third parties without your consent.
✔ We implement SSL encryption to ensure secure transactions.
8. Governing Law
✔ These Terms and Conditions are governed by the laws of the United Kingdom.
✔ Any disputes arising from these terms will be resolved in UK courts.
9. Contact Information
If you have any questions about these Terms and Conditions, feel free to contact us:
📍 Address: 23 Golden Knowes Road Street, Frendraught, United Kingdom
📞 Phone: 070 2461 7623
📧 Email: contact@powexcity.xyz
🌐 Website: https://powexcity.xyz/